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How to reset Bixolon SRP-350IIICOPG Thermal Receipt Printer.

How to Reset Bixolon SRP-350IIICOPG Thermal Receipt Printer. manually or without using Resetter Tools Application.
Bixolon SRP-350IIICOPG Thermal Receipt Printer.


The Bixolon SRP-350IIICOPG is a thermal receipt printer designed for use in retail and hospitality environments. Here are some key features of this printer:
  1. High-speed printing: The SRP-350IIICOPG can print up to 250mm per second, making it one of the fastest thermal receipt printers on the market.
  2. High-quality printing: This printer uses thermal printing technology to produce high-quality receipts with sharp, clear text and graphics.
  3. Easy to use: The SRP-350IIICOPG is designed to be easy to use, with simple controls and a user-friendly interface.
  4. Multiple connectivity options: This printer supports a range of connectivity options, including USB, Ethernet, and Serial, making it easy to integrate into a variety of POS systems.
  5. Durable construction: The SRP-350IIICOPG is built to last, with a rugged design that can withstand the demands of a busy retail or hospitality environment.
Overall, the Bixolon SRP-350IIICOPG is a reliable and high-performance thermal receipt printer that is well-suited to a wide range of applications.

How to Reset Bixolon SRP-350IIICOPG Thermal Receipt Printer. (Causes and Solutions)

There are several reasons why you may need to reset your Bixolon SRP-350IIICOPG thermal receipt printer, including connectivity issues, print quality problems, and error messages. Here are some steps to reset the printer:
  1. Power off the printer: Turn off the printer by pressing the power button or unplugging it from the power source.
  2. Wait for a few seconds: Wait for about 10-15 seconds to ensure that the printer has completely shut down.
  3. Disconnect all cables: Disconnect all cables from the printer, including the power cable, USB cable, and Ethernet cable.
  4. Press and hold the FEED button: Press and hold the FEED button located on the front panel of the printer.
  5. Reconnect the power cable: While holding down the FEED button, reconnect the power cable to the printer.
  6. Wait for the printer to initialize: Wait for the printer to initialize, which should take about 5-10 seconds.
  7. Release the FEED button: Release the FEED button once the printer has initialized.
  8. Reconnect the cables: Reconnect the USB and/or Ethernet cables to the printer.
  9. Turn on the printer: Turn on the printer by pressing the power button or plugging it back into the power source.
If you are still experiencing issues with the printer after resetting it, here are some potential causes and solutions:
  • Connectivity issues: Make sure that the cables are securely connected and that the printer is properly configured for your network.
  • Print quality problems: Try cleaning the print head or adjusting the print settings.
  • Error messages: Check the printer manual or contact customer support for assistance in resolving error messages.
Here are some additional causes and solutions if you are still experiencing issues with your Bixolon SRP-350IIICOPG thermal receipt printer:
  • Paper jams: If the printer is experiencing frequent paper jams, make sure that the paper is loaded correctly and that the paper roll is not too tight or too loose.
  • Driver issues: If the printer is not working properly or not being recognized by your computer, make sure that you have installed the correct driver for your operating system.
  • Firmware updates: Check the Bixolon website for firmware updates, as these can sometimes improve printer performance or fix known issues.
  • Sensor problems: If the printer is not detecting the paper or the cover is open, check the sensors and make sure that they are not blocked or dirty.
  • Mechanical issues: If the printer is making strange noises or not printing properly, it may be due to a mechanical issue such as a worn-out roller or gear. In this case, it may be necessary to have the printer serviced or replaced.
If none of these solutions resolve the issue, contact Bixolon customer support for further assistance.

How to Reset Bixolon SRP-350IIICOPG Thermal Receipt Printer. using Resetter Tools Application.

Bixolon does not provide an official "Resetter Tools Application" for the SRP-350IIICOPG thermal receipt printer. However, there are third-party applications available online that claim to be able to reset the printer.

We do not recommend using such third-party applications, as they can potentially cause damage to the printer or compromise its security. Additionally, using such tools may void your printer's warranty.

Instead, we recommend following the steps outlined in our previous response to reset the printer manually. If you are experiencing issues with your printer, try to identify the underlying cause and address it directly, rather than relying on potentially harmful software tools.

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