The error code "Oxc19a0005" or similar errors on HP printers usually indicates an issue with the ink system or printhead. Here are some troubleshooting steps you can try:
- Reset the printer: Turn off the printer, unplug it from the power source, wait for 60 seconds, and then plug it back in and turn it on.
- Check ink levels: Check the ink levels in your printer and replace any cartridges that are low or empty.
- Clean the printhead: Use the printer's software to clean the printhead. Refer to your printer manual for instructions on how to do this.
- Replace the printhead: If the error persists, you may need to replace the printhead. Refer to your printer manual for instructions on how to do this.
It's important to note that the exact steps to fix the error code may vary depending on the specific model of HP printer you have. Always refer to the printer manual or HP support for specific guidance on how to troubleshoot and resolve any issues with your printer.
To reset the printer when ink cartridges are not installed, follow these steps:
- Open the cartridge access door or lid.
- If the carriage is at the center of the printer, proceed to the next step. If not, close the access door or lid, unplug the power cord from both the printer and power source, wait for 60 seconds, and then reconnect the power cord to both the printer and wall outlet. Turn on the printer and continue with the next step.
- Remove the ink cartridges.
- While the printer is turned on, unplug the power cord from the printer.
- Disconnect the power cord from the power source and wait for 60 seconds.
- Reconnect the power cord to the printer and power source. Make sure to plug the printer directly into the wall outlet.
- Turn on the printer.
- Reinstall the ink cartridges and close the cartridge access door or lid.
- If prompted, follow the instructions to align the printer.