The "Ink Out" error on your Canon PIXMA G6020 can be caused by several things. Here are some steps you can try to fix it:
1. Check the ink levels:
- Open the ink tank cover and visually check the ink levels in each tank.
- The printer should also display the ink levels on the screen or in the software you're using.
- If any ink tank is empty or low, refill it with genuine Canon GI-20 ink bottles.
2. Perform a head cleaning:
- Head cleaning can remove any dried ink particles that might be causing the error.
- Consult your printer's manual for specific instructions on performing a head cleaning.
- You can usually access this option through the printer's control panel or software.
3. Deep clean the print head:
- If the head cleaning doesn't solve the issue, try a deep clean.
- This option uses more ink than a regular cleaning, so only use it if necessary.
- Refer to your manual for instructions on deep cleaning.
4. Reset the ink level sensor:
- Sometimes, the ink level sensor might malfunction, causing the "Ink Out" error even when there's ink.
- You can try resetting the sensor by following the instructions in your manual.
- This process might vary depending on your printer model.
5. Check for other errors:
- If the above steps don't work, there might be other issues causing the error.
- Check the printer display for any error codes and consult your manual or Canon support for troubleshooting.
Additional tips:
- Make sure you're using genuine Canon GI-20 ink bottles. Using third-party ink can cause various problems, including the "Ink Out" error.
- If you've refilled the ink tanks, make sure you did it correctly and that there are no air bubbles in the ink lines.
- If the problem persists after trying all of these steps, you might need to contact Canon support for further assistance.
- Here are some resources that you might find helpful:
Canon PIXMA G6020 User Manual:
- Canon Support: https://www.usa.canon.com/support
- Canon PIXMA G6020 How To Refill and Reset Ink Tanks: https://m.youtube.com/watch?v=xLolVdlf_Cw