How to reset Sawgrass Virtuoso SG1000 Dye-Sublimation Printer

The Sawgrass Virtuoso SG1000 is a dye-sublimation printer that is designed specifically for creating high-quality, full-color images on a variety of substrates such as polyester fabrics, ceramics, metal, and more.

One of the standout features of the SG1000 is its ability to produce vibrant and long-lasting prints. This is achieved through a process called dye-sublimation, where heat is used to transfer dye directly into the substrate, resulting in an image that is embedded into the material rather than simply printed on the surface.

The SG1000 is also known for its versatility, as it can handle a wide range of media sizes and weights, including sheets up to 13" x 19". It comes with a variety of software options, including Sawgrass' CreativeStudio design software, which allows users to easily create and customize designs.

In terms of speed, the SG1000 is capable of printing at a rate of up to 156 prints per hour in standard mode, making it a great choice for small to medium-sized businesses that need to produce a high volume of prints quickly.

Overall, the Sawgrass Virtuoso SG1000 is a powerful and versatile dye-sublimation printer that is well-suited for businesses that require high-quality, full-color prints on a variety of substrates.

How to Reset Sawgrass Virtuoso SG1000 Dye-Sublimation Printer (Causes and Solutions)

Resetting the Sawgrass Virtuoso SG1000 dye-sublimation printer can sometimes be necessary if there is a technical issue or error message that cannot be resolved through normal troubleshooting methods. Here are some common causes and solutions for resetting the SG1000:

• Power cycling the printer: This is the simplest method of resetting the SG1000 and can often resolve minor technical issues. To do this, turn off the printer, unplug it from the power source, wait 30 seconds, and then plug it back in and turn it on again.
• Firmware updates: If the SG1000 is experiencing issues due to outdated firmware, resetting the printer may not be enough to resolve the issue. In this case, updating the firmware to the latest version may be necessary. Instructions for updating the firmware can be found on the Sawgrass website.
• Clearing print jobs: If the SG1000 is experiencing issues due to a print job that is stuck in the print queue, resetting the printer may not resolve the issue. In this case, clearing the print queue and deleting any stuck print jobs may be necessary.
• Cartridge issues: If the SG1000 is experiencing issues with the ink cartridges, resetting the printer may not resolve the issue. In this case, it may be necessary to replace the cartridges or contact Sawgrass technical support for further assistance.

To perform a factory reset of the SG1000, follow these steps:

1. Turn off the printer.
2. Press and hold the Power and Cancel buttons simultaneously.
3. While still holding down the buttons, turn on the printer.
4. Continue holding the buttons until the printer display shows "Resetting to factory defaults" and then release the buttons.
5. Wait for the printer to complete the reset process, which may take a few minutes.
6. Once the reset is complete, the printer will restart and return to its default settings.

Note that performing a factory reset will erase all custom settings and configurations, so be sure to back up any important settings before proceeding. If resetting the printer does not resolve the issue, it may be necessary to contact Sawgrass technical support for further assistance.

How to Reset Sawgrass Virtuoso SG1000 Dye-Sublimation Printer using Resetter Tools Application

Sawgrass provides a software tool called "Resetter Tools" that can be used to reset the Sawgrass Virtuoso SG1000 dye-sublimation printer to its factory settings. Here's how to use the Resetter Tools application to reset the SG1000:

1. Download and install the Resetter Tools application from the Sawgrass website.
2. Launch the Resetter Tools application and connect the SG1000 printer to your computer via USB.
3. Click on the "Reset SG1000" button in the application.
4. Follow the on-screen instructions to enter the printer's serial number and select the appropriate firmware version.
5. Once the firmware is selected, click the "Update" button to initiate the reset process.
6. Wait for the reset process to complete, which may take several minutes.
7. Once the reset is complete, the printer will restart and return to its default settings.

Note that resetting the SG1000 using the Resetter Tools application will erase all custom settings and configurations, so be sure to back up any important settings before proceeding.

If you encounter any issues while using the Resetter Tools application or if resetting the printer does not resolve the issue, it may be necessary to contact Sawgrass technical support for further assistance.