How to Reset Honeywell PX940 Industrial Printer (Causes and Solutions)

The Honeywell PX940 Industrial Printer is a high-performance printer designed for industrial applications that require precise and reliable printing of labels and barcodes. It is built with advanced printing technology to ensure high print quality and accuracy. The printer incorporates various features to enhance productivity and efficiency, making it suitable for industries such as manufacturing, logistics, and retail.

The PX940 printer offers exceptional print resolution options, including 203 dpi and 300 dpi, enabling the printing of clear and legible barcodes and labels. It supports a wide range of media types, including pressure-sensitive labels, synthetic labels, and tag stocks. The printer is equipped with an integrated label verification system that automatically checks and grades each printed label to ensure compliance with industry standards.

The PX940 printer includes features such as color touchscreens for easy navigation and configuration, multiple connectivity options (USB, Ethernet, and Bluetooth), and compatibility with various printer programming languages for seamless integration into different systems. It also has a rugged construction, designed to withstand harsh industrial environments and demanding usage.

Causes and Solutions for issues with the Honeywell PX940 Industrial Printer:

a) Print Quality Issues:

Cause: Dirty printhead or platen roller.

Solution: Clean the printhead and platen roller regularly using a recommended cleaning solution and follow the manufacturer's guidelines.

Cause: Incorrect print settings or media calibration.

Solution: Verify and adjust the print settings, including print darkness, speed, and media calibration, according to the recommended specifications.

b) Label Verification Failures:

Cause: Barcode quality issues or incorrect label positioning.

Solution: Ensure that the barcodes are properly generated and meet industry standards. Check the label positioning and adjust it if necessary.

Cause: Faulty label verification system.

Solution: Contact the manufacturer's support or technical service to diagnose and repair the label verification system.

c) Connectivity Issues:

Cause: Faulty cables or network configuration.

Solution: Check the cables for any damage or loose connections. Verify the network configuration and ensure the printer is connected to the correct network.

Cause: Compatibility issues with software or drivers.

Solution: Update the printer drivers to the latest version. Check the software compatibility and ensure it supports the PX940 printer model.

How to Reset Honeywell PX940 Industrial Printer manually:

1. Turn off the printer.
2. Press and hold the Pause and Cancel buttons simultaneously.
3. While holding the buttons, turn on the printer.
4. Continue holding the buttons until the printer displays "Resetting to Factory Defaults" or similar message.
5. Release the buttons.
6. The printer will restart and reset to its factory defaults.

Note: Performing a manual reset will erase any customized settings and configurations on the printer.

How to Reset Honeywell PX940 Industrial Printer using Resetter Tools Application:

Obtain the appropriate resetter tool for the PX940 printer from the official Honeywell website or authorized sources.

1. Install the resetter tool on your computer following the provided instructions.
2. Connect the PX940 printer to your computer using a USB cable.
3. Launch the resetter tool and select the appropriate printer model.
4. Follow the instructions provided by the resetter tool to initiate the reset process.
5. The tool will send the necessary commands to the printer to reset it to its factory defaults.
6. Once the reset process is complete, disconnect the printer from the computer and restart it.

Note: It is important to use the official resetter tool or a trusted third-party tool specifically designed for the PX940 printer model to avoid any potential issues or damage.

Common issues that occur with the Honeywell PX940 Industrial Printer:

• Print head issues: Printhead damage or wear can cause poor print quality, streaks, or incomplete printing. Regular cleaning and maintenance are necessary to prevent issues.
• Label feeding problems: Paper jams, misfeeds, or issues with label alignment can occur if the printer is not properly configured or if the media is not loaded correctly.
• Label verification failures: Barcode quality issues or incorrect label positioning can result in failed label verification. Proper barcode generation and label positioning are crucial for successful verification.
• Connectivity issues: Problems with network connectivity or USB connections can lead to communication errors between the printer and other devices. Check the connections and settings to ensure proper communication.
• Firmware or driver issues: Outdated firmware or incompatible printer drivers can result in performance issues or compatibility problems. Regular firmware updates and driver checks are recommended.
• Sensor or component failures: Malfunctioning sensors or worn-out components can cause printing errors or other operational issues. These components may need replacement or repair.
• Power supply problems: Faulty power supply units or power surges can cause the printer to malfunction or fail. Ensure a stable power source and protect the printer from power fluctuations.

Addressing these common issues requires regular maintenance, proper configuration, and prompt troubleshooting to ensure the Honeywell PX940 Industrial Printer operates smoothly and reliably.