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How to Reset Xerox Nuvera 120 Printer (Causes and Solutions)

How to Reset Xerox Nuvera 120 Printer manually or without using Resetter Tools Application
Reset Xerox Nuvera 120 Printer

The Xerox Nuvera 120 Printer is a high-volume production printing device designed for businesses and commercial printing environments. It is a digital monochrome production printer known for its high-speed and high-quality output. The Nuvera 120 Printer utilizes Xerox's patented EA (Emulsion Aggregation) toner technology, which provides sharp and consistent image quality.

This printer offers a wide range of capabilities, including printing, copying, and scanning. It supports a variety of paper sizes and weights, making it suitable for printing various types of documents such as books, manuals, brochures, and newsletters. The Nuvera 120 Printer can handle large print volumes and has a duty cycle of up to 1.5 million pages per month.


It incorporates advanced features like automatic duplex printing (printing on both sides of the paper), high-resolution imaging, and finishing options such as stapling, hole punching, and booklet making. With its robust build and reliable performance, the Xerox Nuvera 120 Printer is often used in demanding production environments where speed, quality, and durability are crucial.

Causes and Solutions for Xerox Nuvera 120 Printer Issues:
  • Paper Jams: One common issue with the Nuvera 120 Printer is paper jams. This can occur due to various reasons, such as using low-quality or damaged paper, improper paper loading, or worn-out paper feed rollers. To solve this issue, ensure that you are using high-quality paper that meets the printer's specifications. Properly load the paper into the tray, making sure it is aligned correctly. Regularly clean and inspect the paper feed rollers for any signs of wear or debris buildup.
  • Image Quality Problems: If you encounter issues like blurry or faint prints, streaks, or smudges, it may indicate problems with the imaging system or toner cartridge. Check the toner cartridge for any damage or low toner levels and replace it if necessary. Clean the imaging components, such as the corona wires or drums, to remove any toner residue or debris that may be affecting print quality.
  • Connectivity Problems: The Nuvera 120 Printer may experience connectivity issues, preventing it from communicating with the computer or network. Ensure that the printer is properly connected to the computer or network via Ethernet or USB cables. Check the network settings and make sure the printer's IP address is correctly configured. Restart the printer and computer to refresh the connection.
  • Error Messages: The printer may display error messages on its control panel, indicating specific issues or malfunctions. Refer to the printer's user manual or online documentation to understand the meaning of the error message. Follow the recommended troubleshooting steps provided by Xerox to resolve the particular error.
How to Reset Xerox Nuvera 120 Printer Manually:
Resetting the Xerox Nuvera 120 Printer to its factory settings can help resolve certain software-related issues. Here are the steps to manually reset the printer:
  1. Press the "Menu" button on the printer's control panel.
  2. Use the arrow keys to navigate to the "Troubleshooting" or "Service" menu.
  3. Select "Reset" or "Restore Factory Settings" from the menu options.
  4. Confirm the reset operation by pressing the appropriate button or key.
  5. Wait for the printer to reset and restart. It may take a few minutes.
  6. Once the printer restarts, it will be restored to its original factory settings.
Note: Performing a manual reset will erase any customized settings or configurations you have made on the printer. Make sure to backup any important settings before proceeding.
How to Reset Xerox Nuvera 120 Printer using Resetter Tools Application:
There isn't a specific "Resetter Tools Application" provided by Xerox for the Nuvera 120 Printer. Xerox printers typically have their own proprietary tools and software for maintenance and diagnostics. These tools are usually available to authorized technicians or service personnel.

If you are experiencing persistent issues with your Nuvera 120 Printer that require a reset, it is recommended to contact Xerox support or an authorized service provider. They can guide you through the appropriate reset procedures using the official tools and methods.

Common Issues with the Xerox Nuvera 120 Printer:
  • Paper jams: As mentioned earlier, paper jams can occur due to various reasons such as using improper paper, incorrect loading, or worn-out paper feed rollers.
  • Image quality problems: Issues like blurry prints, streaks, or smudges can be caused by problems with the toner cartridge, imaging components, or incorrect print settings.
  • Connectivity issues: The printer may experience difficulties connecting to the network or computer, leading to printing delays or errors.
  • Error messages: The printer may display error codes or messages on its control panel, indicating specific issues or malfunctions.
  • Maintenance requirements: The Nuvera 120 Printer requires regular maintenance, such as cleaning imaging components, replacing consumables (toner, drums), and performing software updates to ensure optimal performance.
For any of these common issues, it is recommended to refer to the printer's user manual or contact Xerox support for troubleshooting steps and assistance.

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